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Terms and Conditions

Delivery

Just Yogis processes and dispatches all orders within 48 hours following verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and Hong Kong public holidays. 

Kindly ensure that the correct size, color and address have been keyed in prior to making payment. Rumi is unable to amend or combine orders made separately once they have been confirmed, and cannot be held liable for any lost parcels or damaged items mailed out if regular postage is opted.


Payment

Just Yogis accepts payment by bank transfer, credit card and Paypal. An order(s) will only be completed and your items reserved upon full payment. All cancelled orders cannot be reversed after payment has been completed.

We verify all EPS and/or ATM and Internet Transfers payments efficiently. It is the responsibility of the customer to provide relevant details required to process their orders. Just Yogis will not be accountable for delays caused by incorrect or insufficient payment details provided.


Information Security

To make your purchase experience at Just Yogis simple and efficient, we need to collect essential personal information, such as your name, address, phone number, email address and credit card information. This enables us to contact you if there are any queries regarding billing and shipping, and helps us get your order to you as quickly as possible.

Please note, the personal information provided to Rumi Yoga Wear will be securely stored on our own system and will not be shared with any third parties.


Product Care

You are advised to hand wash all Just Yogis apparel without soaking for the first few washes, as color transfer may occur. After initial hand washing, our products are tested to be washing machine-friendly. To prolong the lifespan of your apparel, turn it inside out and wash it with other synthetic fabrics and avoid mixing with abrasive garments, such as velcro or zippers. We do not recommend using a dryer.

Please iron using a low heat on the reverse side of each product. We encourage steaming or ironing by placing a fabric or cloth between the item and the iron.